In this special crossover episode, Ralph Burns takes the hot seat outside of Perpetual Traffic — guesting on the Cashflow Kings podcast with hosts Scott Brandley and DJ Sprague. Together they break down why your NCAC (New Customer Acquisition Cost) is the single most overlooked but mission-critical number in your business. Ralph explains how top e-commerce CEOs and growth marketers win by outspending the competition profitably, why so many 8-figure brands still get this wrong, and how you can finally tie NCAC to real revenue growth. If you want to scale smarter and protect your margins, don’t miss this behind-the-scenes look at Ralph’s playbook for dominating your market. Chapters: 00:00:00 - Welcome to Perpetual Traffic: Let’s Dive In 00:00:16 - Meet Cashflow Kings: The Conversation Begins 00:00:56 - Why Customer Acquisition Cost Will Make or Break You 00:03:59 - Who’s Here: Ralph Burns Joins the Kings 00:04:58 - NCAC Explained: The Secret Metric for Growth 00:08:55 - How to Find Your NCAC Without Guessing 00:30:06 - The Real Math: Calculating Net Acquisition Cost 00:30:37 - Hidden Costs: Don’t Forget Your Ops Expenses 00:31:37 - Set Smart Profit Margins & Win on CAC 00:32:20 - Proven Tactics to Drive NAC Down 00:34:35 - Protecting Profits: Why Margins Matter More Than Ever 00:37:54 - How to Lift AOV Without Adding Friction 00:45:01 - Bundles & Irresistible Offers That Sell Themselves 00:48:37 - Ralph’s Final Word: The Million Dollar Takeaway LINKS AND RESOURCES: Get Your nCAC Calculator Now!: https://www.tiereleven.com/ncac Cashflow Kings on Facebook: https://www.facebook.com/cashflowkingspodcast Shopper Approved: https://www.shopperapproved.com/ make data driven marketing decisions with confidence: https://www.tiereleven.com/what-we-do/data-suite Tier 11 Jobs Perpetual Traffic on YouTube Tiereleven.com Mongoose Media Perpetual Traffic Survey Perpetual Traffic Website Follow Perpetual Traffic on Twitter Connect with Lauren on Instagram and Connect with Ralph on LinkedIn Thanks so much for joining us this week. Want to subscribe to Perpetual Traffic ? Have some feedback you’d like to share? Connect with us on iTunes and leave us a review! Mentioned in this episode: