Bill Catania of OneRail talks about fleet management - challenges & opportunities, change management & achieveing competitive advantage with a hyrbid model. IN THIS EPISODE WE DISCUSS: [03.31] OneRail's rapid growth and 'work hard, play hard' culture. "It's all about work hard, play hard. We take our role in serving our customers very seriously… But we're not afraid to play too!" [04.22] The importance of partnerships, OneRail's customer strategy, and why they don't take serving big category leaders for granted. [05.52] An overview of OneRail – who they are, what they do, and how they help their customers. "We help customers marry fulfillment and last mile delivery to create one seamless transaction… We're the connective tissue of an omnichannel fulfilment journey." [06.43] From fleet optimization to last yard, the evolving landscape of last mile delivery and some of the biggest challenges shaping that evolution. "We're seeing the optimization of internal fleets being a big thing for wholesale. And wholesale is now tuned into the way retailers think… You wouldn't have seen that five years ago." [10.18] The biggest areas of opportunity for retailers, and the ways last mile can help businesses to rise above the challenges. "For retailers, it starts with re-thinking the way they've thought for decades... Re-networking, thinking about how the different modes work together, and being able to optimize them, is everything. Every retailer on the planet wants to fulfil faster, more dependably, and at less cost – that's the normalizing problem." [11.54] Why fleet management is an increasingly important consideration for businesses looking to tackle challenges, enhance customer experience, and scale for success. "It's all about competitive advantage – how do I use fulfilment as a weapon, to gain market share?" [13.41] Why internal fleets are increasingly hard to justify in today's on-demand economy, and the potential in outsourced fleets. "The holy grail for industrial and wholesale distribution is the merging of internal and external fleets." [17.59] OneRail's commitment to solutioning and working closely with customers. [19.15] From utilization rates to revenue yields tied to assets, the biggest red flags that signal your internal fleet might be holding you back. [21.31] What a hybrid fleet model looks like, the strategies businesses can employ to build a successful hybrid model for themselves, OneRail's role in helping customers navigate change, and why every transformation is a process, not a one-off. "We learned a lesson. We need to do more in speaking with the end user… It's nice to spend time with the person in the warehouse or the store, and that's what our solutions team does." [29.38] A case study exploring how OneRail helped an automotive customer launch and fulfil a 90 minute or less express delivery product, which has grown to almost 10% of their current delivery volume, driving real competitive advantage, enhancing customer experience and boosting revenue. [33.46] The new innovations and partnerships coming up for OneRail. RESOURCES AND LINKS MENTIONED: Head over to OneRail's website now to find out more and discover how they could help you too. You can also connect with OneRail and keep up to date with the latest over on LinkedIn , YouTube , Facebook or X (Twitter) or you can connect with Bill on LinkedIn . If you enjoyed the show and want to hear more from OneRail, we have plenty more great content for you. Check out: 461: Go Behind the Scenes of a History-Making Partnership, with OneRail and PepsiCo 440: Level Up Your Fulfillment Capabilities, with OneRail 419: Discover OmniPoint Inventory Visibility and Tackle Shrinkage, with OneRail 349: Deliver a Frictionless Last Mile, with OneRail 393: Get 100% Visibility Over Your Final Mile, with OneRail
