Ilaria Resta is the CEO of Audemars Piguet, one of the world’s oldest and most exclusive luxury watch brands, renowned for its tradition of craftsmanship and innovation. Before leading AP, Ilaria served as President and CEO of Firmenich, a family-owned Swiss company that creates perfumes for iconic brands like Saint Laurent, Gucci, and Hugo Boss, with annual revenues exceeding $3 billion. Her career began at Procter & Gamble, where she spent 23 years shaping some of the most recognizable consumer brands, including Tide, Pantene, and Head & Shoulders. Born and raised in Naples, Italy, Ilaria’s journey from modest beginnings to the pinnacle of luxury and leadership exemplifies her values of resilience, learning, and leaving a meaningful legacy. Ilaria offers invaluable insights into leadership, breaking barriers, and the art of building lasting relationships. Timestamps: 00:00 – Introduction: Ilaria Resta and the Legacy of Audemars Piguet 02:12 – Growing Up in Naples: Traditional Values and Early Influences 06:45 – The Pursuit of Excellence: Learning Feedback as a Gift 12:00 – Falling in Love with Perfume: A Passion for Beauty and Design 15:10 – Winning a Marketing Contest: From Financial Mathematics to Marketing 17:44 – Lessons from 23 Years at Procter & Gamble: Decision-Making and Leadership 22:51 – The Call from Audemars Piguet: Joining a New Industry 27:27 – Mystery Shopping for Audemars Piguet: Testing the Customer Experience 33:01 – Following a Legendary CEO: Balancing Legacy with Innovation 37:57 – The Mission of Audemars Piguet: Innovation, Quality, and Client-Centricity 42:26 – Onboarding at AP: Learning from the Ground Up Resources: Ilaria's LinkedIn Audemars Piguet Website Audemars Piguet Instagram Coaching and Staying Connected: 1-on-1 Coaching | Instagram | YouTube | TikTok | LinkedIn
