Ever wondered why your online order feels like it’s taking a million years to arrive? In this bonus episode, Britt dives into the behind-the-scenes chaos that businesses face during major sales periods, from shipping delays to warehouse backlogs. She also unpacks the responsibility brands have to be honest and transparent with their customers when things don’t go to plan and why clear communication can make all the difference. If you've ever hit "add to cart" and then waited... and waited… this one’s for you. L INKS Follow Britt on: Instagram - @brittney_saunders Instagram - @bigbusiness_podcast TikTok - @brittney_saunders YouTube - Brittney Saunders - Fayt The Label Check out FAYT The Label HERE. Purchase my book "Just Getting Started" HERE CREDITS Host: Brittney Saunders. Senior Producer: Xander Cross Managing Producer: Elle Beattie Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial See omnystudio.com/listener for privacy information.
