Episode 126: Six Words You Must Never Say Have you ever wanted to help someone who was clearly in crisis… but had no idea what to say? In this deeply personal episode, Neil shares the remarkable story of Simon – a guest battling alcoholism, homelessness and suicidal thoughts – and the six words he was taught to never say to someone in emotional distress. What began as a hosting decision became one of the most powerful lessons in empathy, communication and human connection Neil has ever experi...