Bonchon CEO Suzie Tsai joins Fast Casual Nation hosts Paul Barron and Cherryh Cansler to talk candidly about the Korean fried chicken brand's AI journey, from admitting its tech stack needed work to building smarter supply chain forecasting, localized marketing, kiosk ordering, and data-privacy safeguards. Tsai shares her wishlist for AI's next frontier in guest connection and third-party delivery, plus a peek at Bonchon's global growth. The episode wraps with the announcement of Fast Casual Nation's 2026 Restaurant AI Awards, now open for nominations.
#FastCasualNation #RestaurantAI #Bonchon
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