In this episode of Embracing Marketing Mistakes features Ant Cousins unpacking a moment where trusting AI with empathy nearly caused real harm. Ant Cousins is Vice President of Product at Meltwater and has spent over 25 years working across defence, public safety and AI. He previously advised the UK Ministry of Defence in Iraq and Afghanistan, worked in counterterrorism and strategic communications, and later led AI efforts to combat misinformation. Broadcasted live, the conversation capture...