This year’s Data Privacy Week campaign carries the theme ‘take control of your data,’ underlying the scale of personal information being collected and used online by businesses. In this episode, we analyze growing consumer awareness and concern about the use of their personal data online, and practical steps businesses can take to improve trust and transparency in this area. This includes creating ‘value exchange’ with customers around using their personal data. We also delve into the impact of AI on data privacy – good and bad, and how to manage customer relationships during a data breach. Tune into this episode to learn practical ways organizations can update their data privacy practices for the modern consumer. Guests include: Joe Jones, Director of Research and Insights for the International Association of Privacy Professionals (IAPP) – 07.21 Sarah Pearce, Partner, Hunton Andrews Kurth – 20.32
