146 - More Data, Less Insight: AI's Value Problem

AI is rewriting the rules of research, commerce, and insights work. In episode 146 of The Exchange, Karen Lynch and Lenny Murphy cover massive funding rounds chasing decision infrastructure, shaky AI shopping recommendations that could quietly mislead consumers, digital twins expanding what synthetic research can do, and a $100 million bet that human judgment still beats automation. The throughline: adoption is accelerating faster than trust.