" Craft will only take you so far in this industry” - Act 01 - Scene 22 – Jeremy Miller In this podcast episode, Jeremy Miller, a well-known UX industry figure, discusses common UX design themes. He discusses the importance of soft skills, communication, and technical skills. He also explores how UX design has evolved from a function of engineering to a separate partnership. Jeremy emphasizes the need for UX designers to speak the business's language and understand their work's bottom-line impact. He also discusses the challenges of boot camps and the importance of learning the fundamentals of UX design. In this conversation, Jeremy highlights the importance of stakeholder management and building relationships to drive change in low-design-maturity organizations. He emphasizes the need for designers to understand stakeholders' perspectives and communication preferences and use that knowledge to influence how teams work together. He also underscores the role of curiosity in personal and professional growth and the importance of empathy for team members and stakeholders. Book : https://www.beyonduxdesign.com/book/ Youtube Channel https://www.youtube.com/@beyonduxdesign Takeaways • Craft gets you so far, but soft skills and communication are crucial for success in UX design. • UX designers need to speak the business's language and understand their work's bottom-line impact. • Boot camps and formal education programs often focus on tools and methods, but real-world experience and apprenticeships are valuable for learning UX design. • The aesthetic usability effect is essential, but a beautiful interface is not enough if it doesn't meet the user's needs. • The use of personas and other artefacts should be driven by the team's and the project's specific needs, and they should be simple and easy to update. • One-on-one conversations with stakeholders and product managers are valuable opportunities to promote using UX artefacts and understand their needs. Understanding stakeholders' perspectives and communication preferences is crucial for effective stakeholder management. • Building relationships and trust with team members and stakeholders are essential for driving change in low-design maturity organizations. • Curiosity is a key personal and professional growth trait and fosters a desire to continuously learn and improve. • Empathy for team members and stakeholders is essential for understanding their needs and perspectives and for building effective relationships. Chapters 01:14 - Introduction and Podcasting 04:37 - The Importance of Soft Skills and Communication 07:13 - Speaking the Language of the Business 09:09 - The Evolution of UX Design 13:12 - Challenges and Benefits of Boot Camps 18:42 - The Balance Between Aesthetics and Functionality 21:29 - Using Personas and Artifacts to Drive Conversations 28:16 - Stakeholder Management and Building Relationships 30:38 - Understanding Stakeholder Communication Preferences 34:21 - Driving Change in Low Design Maturity Organizations 44:09 - The Importance of Empathy for Team Members and Stakeholders Don't forget to: 👍 Like this video if you found it helpful. 🔔 Subscribe to our channel for more insights. 💬 Share your thoughts or questions in the comments below! Follow Us: • LinkedIn : https://www.linkedin.com/company/the-aligned-podcast-show/ • Instagram : https://www.instagram.com/ alignedpodcastshow / • TikTok : https://www.tiktok.com/@alignedpodcastshow • X : https://x.com/aligned_podcast
