IAA 18: I'm Anxious About Phone Calls

In today's episode, Chris and Allison discuss all the anxiety-inducing qualities of phone calls. From labyrinthine phone trees straight out of a Kafkaesque nightmare to Zoom fatigue to calls that definitely should have been emails, there's a lot to be said about picking up the phone. They coin a few useful terms -- "shame scrapbook" and "Canadian exit" -- and get momentarily sidetracked by the existence of the Apology Act.

 

Find us on our Facebook group, "We're Anxious About," to join the IAA community!   Articles discussed: Canadians love to say 'sorry' so much, we had to make this law, Psychologists explain your phone anxiety

Theme music: "I'm Not Nervous" by Square People, used under a CC BY 3.0 license, via the Free Music Archive.