Episode 350: How to Lead Change In our words: I see something that needs to change I know where we need to change I think about the timing of the change I recognize why this change will be hard I enlist people who share my heart I address the "elephants in the room" lovingly but firmly I acknowledge failure is an option, but so is success. I stay the course long enough to gain a clear picture of the results See John Kotter - 8 step E-book See the writing of Tod Bolsinger See Dan Heath
