Healthcare expert Lorren Pettit shares insights on how hospitals are transforming from basic digital systems to AI-powered smart healthcare environments, covering real-world applications and implementation challenges. Key Takeaways: Beyond basic digitization - Hospitals are progressing toward predictive, AI-driven care using new maturity models that guide smart technology adoption. Southeast Asia leads adoption - Indonesia, Malaysia, and the Philippines are pioneering smart hospital development, often outpacing traditional markets. AI shows real results - Successful applications include medical imaging, radiology diagnostics, and automated revenue cycle management. Culture drives success - Technology implementation requires addressing staff resistance and cultural change, not just new systems. Lorren Pettit, Alliance for Smart Healthcare Excellence Megan Antonelli, Founder & CEO, HealthIMPACT Live
